Call Center Agent Training

Newfield International Call Center Training Institute has been around since 2004 continuing its commitment to provide - outstanding, comprehensive and highly interactive training to individuals who are willing to excel above the rest; vastly experienced and extremely competent educators, to give you the best training that you deserve; and above standard facilities that will aid you to have the right training and skills development.

Be the BEST telemarketer; Learn these in 60 hours:

    English Proficiency

  • American Accent
  • Grammar
  • Pronunciation
  • Listening Skills

    Call Center Core Skills

  • Call Center Synopsis
  • Types of call center Jobs
  • Customer Service 101
  • Sales 101

Student Testimonials

  • “After my graduation at Newfield International, I applied at Client Logic the very next day and faced the interviews with much pride and confidence. My training at Newfield has prepared me to face the challenges of being a call center agent. The trainers really did their best to help us, students, become what we are today. Thank you Newfield!”

    Robertha Ruiz
    Customer Contact Associate
    Client Logic

  • “Newfield International played a big part on my successful application with West Contact Services, Inc. Thanks to NSSI, I learned many things on how to be an efficient call center agent and I gained confidence through lots of activities which helped me pass the interviews. Surely, I'd be able to apply everything I learned from the training program as I pursue this chosen career.”

    Jennet Dizon
    Call Center Agent
    West Contact Services, Inc.